Hi Jennie,
Thanks, it’s been an interesting and enlightening journey. As far as bringing staff on board and convincing them of our lack of grand scheme, the biggest and most important factor was communication. We met with our colleagues many times over the course of the project, in large and small groups and even individually, to review the process and get feedback. We then supported our words with action by going a step at a time and reporting back regularly (and will continue to do so) so they could see the whole thing unfold. It took a little time, but we got there!
Cheers,
Sara