Comments for BKM TECH

Comment on It’s Not About “More” Anymore by Sara Devine

Sara Devine — Thu, 14 Mar 2019 15:24:55 +0000

Hi Mark,
You’re not the first person to ask us about how to recreate ASK or if we would package it. It’s not currently in a shape that we could package up and provide to others since we built mvp only. Additionally, staffing costs are a real hindrance. You have to have the team to answer the questions and to build the knowledge base.
Best,
Sara

Comment on ASK and Young Museum Visitors: On the Hunt by Masscv

Masscv — Mon, 04 Mar 2019 09:48:52 +0000

Good article! It was an interesting story.

Comment on It’s Not About “More” Anymore by Mark Macleod

Mark Macleod — Fri, 01 Feb 2019 19:21:36 +0000

I love the concept of ASK but don’t love close enough to try it. Would you consider packaging the idea and leasing/seek to other venues as a model for their audiences to get more data on their audience questions?

Comment on It’s Not About “More” Anymore by Suzanne Francis-Brown

Suzanne Francis-Brown — Wed, 24 Jan 2018 01:40:58 +0000

Great insight into how to shift focus and stay on track.

Comment on Before and After: ASKing about American Art by Sara Devine

Sara Devine — Tue, 13 Jun 2017 21:14:43 +0000

In reply to maria teresa tavares.

Hi Maria Teresa,
We shared the information, the questions and answers from ASK, with the curators, who used that information at their own discretion. In some cases it did inform certain decisions. For example, our assistant curator of American art at the time noticed people weren’t making connections between works on view intended to be understood together and updated the layout and label copy to try to better emphasize groupings to make that clearer. I hope that helps.
Best,
Sara

Comment on Before and After: ASKing about American Art by maria teresa tavares

maria teresa tavares — Sun, 21 May 2017 05:09:44 +0000

Hi, I am a student of the Master of Arts and Cultural Management at the University of Melbourne and I am really interested in the ASK project. Would you please clarify one doubt I have? Was the rearrangement of the American art galleries an independent process? Or was it done together with the ASK team? Since the App can provide so much information on visitor’s behaviour, I was wondering if the information collected by the ASK team could have informed some of the decisions to the rearrangement itself.

Thank you so much,
Maria Teresa

Comment on Agile Baby Steps by denver hip hop

denver hip hop — Sat, 13 May 2017 06:11:59 +0000

I loved this post! I just read your blogs fairly often and you’re always releasing great stuff.

I shared this on my facebook and my follwers loved it!
Keep up the good work.

Comment on The Realities of Installing iBeacon to Scale by Joey

Joey — Thu, 04 May 2017 14:22:15 +0000

We used the Estimote beacons for a semi-permanent solution. We also had issues with the stickiness. I ended up 3d printing 40 or so “Shells” that would hang from the ceiling tile grid and contain the beacon. We also labeled all the beacons & shells with the ids.

Comment on Labels Do Heavy Lifting for ASK by Emily Sachar

Emily Sachar — Sat, 25 Mar 2017 04:01:24 +0000

Such an interesting article. The self-criticism of the ASK team, and the desire not to pollute your own research by overly directing museum visitors, is fascinating and commendable. I’m curious what your research shows after the Minter exhibition closes. I’m always keen to know the sorts of questions you see from users — topics and depth of interest. Maybe you can report in to the guides soon! Thanks again!