Every second counts when the ASK team is responding to visitor questions. With that in mind, a few weeks ago we looked into how we…
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The dashboard—the web application our audience engagement team will use to answer incoming questions—is a complex application with many parts and before we hit the…
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From the outset we knew that the dashboard—the web application our audience engagement team will use to answer incoming questions—was going to be a huge…
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By and large, most software in the world is made to a spec enshrined into immutability, then interpreted differently by various parts of the teams…
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