Extremely smart people dedicated to the field of machine learning have made tools that are not only better, but far more accessible than they have…
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A number of things happen after a visitor has a chat with our ASK team. At the end of each day, the ASK team takes the…
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Every second counts when the ASK team is responding to visitor questions. With that in mind, a few weeks ago we looked into how we…
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It’s been a year since the original ASK team arrived at the Museum, and we’ve been reflecting on all the ways ASK has evolved over…
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ASK Brooklyn Museum for Android is now available on Google Play. We had one early quandary, but this was a fairly straightforward development process. That is, until we…
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As the ASK Team gears up for the app’s Android launch in April and expands to two full-time members and four part-time members, it seems…
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Hard to believe that it’s been a full year since we began the initial hiring process for our ASK team. We’ve accomplished so much in…
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As reported earlier, the Android version of our ASK app is due to launch in April. For the most part, the app will look and…
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Our Android release is coming in April. I’m often asked about our strategy to expand into Android when 74% of our users are on iOS…
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It’s been just over a year since I wrote about the realities of installing ibeacon to scale. Our ASK app, funded by Bloomberg Philanthropies, has been active…
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In one of my previous posts, way back in March 2015, I discussed our initial plans for a shared research database (an “ASK wiki”) which…
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I’m sure it will come as no surprise to anyone that getting out of your own head every once in a while can have great benefits. We’ve…
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In our last post, Sara discussed our ongoing definition and refinement of the ASK app’s engagement goals and our recent collaborative workshop with some of…
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We developed ASK based on the premise (determined by over a year’s worth of pilot projects) that our visitors want to talk about art with…
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Things have been pretty quiet over here for a while—have you noticed? We had been blogging our progress on ASK weekly and in my last post…
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We are excited to announce that the Brooklyn based design firm, SITU Studio, will be working with us to create a new, more friendly and…
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In previous blog posts we’ve discussed the results of our initial user testing. In this blog post we’ll talk about the process and challenges of getting…
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In the web development world, RESTish APIs (Application Programming Interface) have slowly become the de facto standard by which different computing systems are used to…
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Earlier this week I covered how we have been testing the ASK app internally. Today I am going to talk about how we user tested…
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I was very excited by the prospect of user testing in the field when I started working on the Bloomberg Connects project. As a web…
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In getting our ASK iPad pilot into full swing for Bloomberg Connects we needed to nail down how we were going to present the answers…
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As Shelley mentioned in her previous post, we’ve tweaked our comment kiosks over the past year or so, shifting them to an ask functionality only…
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Brian and Jennie have been talking about our forthcoming mobile application, which is one of the public facing components of our Bloomberg Connects project, but…
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When I started as Web Designer for the museum in January, I assumed I had been hired for a website redesign. Rookie mistake. As you’ve…
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When Apple released iOS7 in 2013 one of the new features introduced was iBeacon. This technology would now enable Apple devices to pick up broadcasting…
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In previous Bloomberg Connects blog posts we’ve described the iterative process of determining how we can engage the visitor, enhancing their museum experience. The ASK app (our…
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“Three Simple Truths” from The Agile Samurai by Jonathan Rasmussen: 1. It is impossible to gather all the requirements at the beginning of a project….
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If you’ve been reading the blog lately you know we’ve been taking stock of our digital efforts and making considerable changes. I’ve been discussing what’s not…
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As Sara mentioned in her previous posts, we’ve been careful in this project to let visitor need pave the way toward an idea. It was…
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A series of internal meetings got us set on the path for this project, but we wanted to test it with our visitors. To do…
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As Shelley introduced in her last post, we have the very ambitious goal of overhauling our visitor experience through an initiative funded by Bloomberg Philanthropies…
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We are incredibly excited that Bloomberg Philanthropies has funded a three-year initiative as part of Bloomberg Connects and it gives us the opportunity to significantly improve…
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