As I mentioned in my previous post about mapping our digital landscape, we’re not letting the lack of CRM completely get us down. We have…
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Hard to believe that it’s been a full year since we began the initial hiring process for our ASK team. We’ve accomplished so much in…
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Our Android release is coming in April. I’m often asked about our strategy to expand into Android when 74% of our users are on iOS…
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In our last post, Sara discussed our ongoing definition and refinement of the ASK app’s engagement goals and our recent collaborative workshop with some of…
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We developed ASK based on the premise (determined by over a year’s worth of pilot projects) that our visitors want to talk about art with…
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Knowing what we know about our visitors, we figured pretty early on that we would need to offer face time with staff as part of…
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Last month we had the pleasure of introducing the six members of our audience engagement team, the specialists who will be engaging with visitors via…
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I know that everyone on the team agrees—spending time learning about the collection is a privilege, an honor, and a lot of fun. Training started…
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ASK is a tool that allows any museum visitor using the Museum’s app to have the opportunity to be in direct and immediate contact with…
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I am happy to announce that we’ve identified and hired six individuals who are knowledgeable, experienced at connecting people with art, and excited to take…
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I’ve just joined the Bloomberg Connects project as the Audience Engagement Lead. I will be heading the team that will be answering inquiries from visitors…
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On the surface, it might seem that our Bloomberg Connects project is all about tech. After all, this particular Bloomberg Philanthropies initiative is specifically for…
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As Arty Facts and the Gallery/Studio program celebrates their twenty-fifth anniversary this year, I thought it would be a great time to sit down with…
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For my second installment of Brooklyn’s Finest, I wanted to approach someone with whom I work closely with in the Director’s Office. Everyone knows his…
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One of the great things about doing an interview for Brooklyn’s Finest is the chance for me chat for awhile with a colleague whose path…
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